The history of SnowMirror began back in 2011. We were part of a huge ServiceNow implementation project in one logistics company having one of the largest ServiceNow instances in the world. Our goal was to design an integration architecture and to implement 30+ integration points. Many of them were read-only interfaces in nature or they needed data just for reporting purposes on top of service desk data. And that was the point where the idea of mirroring the data was born. (more…)

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