All about SnowMirror

How Does SnowMirror Work?

SnowMirror server is running as an agent service in your environment. According to configured replication jobs it downloads data changes from a ServiceNow instance and updates a mirror database. No ServiceNow changes are needed, the mirror uses out-of-the-box API available in every instance.

All you need is a server with the agent installed and a mirror database (e.g. Oracle, MySQL, etc.). This database can be used for custom reporting, data warehouse load, system integration, backup and more.


Off-Load Reporting and Business Intelligence

SnowMirror lets you easily create flexible reports on your own infrastructure – Connect your own reporting platforms and BI tools like Tableau, PowerBI, Cognos, Microsoft Reporting Services or SAP Business Objects to ServiceNow. Store your ServiceNow data on databases like MySQL, MS SQL or Oracle.

Data Archiving

Archive ServiceNow data in the mirror database and unload your instance by erasing unnecessary bulks of data from your ServiceNow instance database.

Local Backup

Backup ServiceNow data onto a filesystem in your local environment. Restore the lost data caused by human errors, malicious insiders or errors in automated scripts.

Improved Performance

Using SnowMirror reduces load on your ServiceNow instance because only a few reports or integrated applications need live data.

Simplify Integrations

Leverage the mirror database to connect read-only integrations, integrate applications with a database on a local network and improve integration architecture.

Disaster Recovery

You’ll have peace of mind knowing that there’s a copy of your mission-critical data stored on a local server, with guaranteed access even if your internet or application service provider is not available.

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