April 25, 2019 - SnowMirror

Please let us announce the new stable SnowMirror release 4.3. This is a Madrid-compatible release and it also contains an important infrastructure upgrade including Java 11 and Tomcat 9.

IMPORTANT – Users on Linux or users with additional installation adjustments have to finish the upgrade with several manual steps. Please check the Release Notes for more details.

Madrid Compatible Release – SnowMirror has been tested with the latest ServiceNow Madrid release and it is fully compatible with it. As always, SnowMirror stays compatible with the old releases, at least back to Jakarta.

Technology Stack Upgrade – SnowMirror upgrades to Java 11, OpenJDK, and Apache Tomcat 9. This change resolves the new commercial Java licensing conditions by using the open-source version.

Attachment Replication Performance – Improved performance of attachment synchronizations. A synchronization can download data from multiple ServiceNow connections at once.

Please read the detailed release notes for more information about new features and fixes.

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SnowMirror is a proud sponsor and exhibitor of the Knowledge 2019 conference, ServiceNow’s annual event for customers and partners. Knowledge 2019 will be held 5-9 May 2019 in Las Vegas, and SnowMirror will be at booth #554 for visitors to discuss its features and benefits directly with our consultants. Learn how SnowMirror can replicate ServiceNow data locally to deliver reports on your preferred platform and can help simplify ServiceNow integrations.

The SnowMirror management team will be available to discuss cooperation with other ServiceNow partners. GuideVision, our sister company and Gold ServiceNow Services Partner, will also exhibit at Knowledge 2019.

Knowledge 2019 is ServiceNow’s premiere event, and attracted more than 20,000 attendees and more than 2,500 partners last year. This year’s event will be held at The Venetian & Sands Expo Center, and will feature a wide variety of talks, sessions, trainings and exhibitors. We look forward to seeing you there!