The SnowMirror Backup agent runs as a service in your local environment. Both Windows and Linux operating systems are supported. According to the configured backup jobs, it downloads data changes from a ServiceNow instance and stores them as backup files onto a dedicated filesystem. No ServiceNow changes are needed; the backup uses out-of-the-box API available in every ServiceNow instance. The SnowMirror Backup service guarantees you to keep up with every new ServiceNow release. The only SnowMirror Backup installation requirements are a server to install the agent, and a ServiceNow user account with sufficient permissions as well as sufficient disk space for the backups.
Backup individual tables from the cloud instance onto a filesystem in your data center. Store the backups in one of the default ServiceNow formats (XML and CSV) to be prepared for sudden data losses or alterations. Schedule both full and incremental backups and configure backup retention to be in-line with your corporate policies.
It is a challenge to export data that exceeds the ServiceNow export limit settings. Create large data exports from a cloud instance by using SnowMirror Backup allowing you to export any number of rows from any of the database tables in ServiceNow.
Use existing backups from your ServiceNow production instance to restore selected tables in the sub-production instances. No need to clone the whole instance if you need only a couple of tables to perform test or development tasks.
Every backup run can be triggered manually at any time. However, the more common option is a scheduled backup job. The configurable scheduler allows you to define individual execution plans for every selected table so more critical tables can be scheduled for backup more often. It is possible to specify an interval between executions (e.g. every 60 minutes), schedule a daily replication, or use a cron expression. Both full backups and incremental backups can be configured separately. The first time a backup runs, it downloads all the data. However, every subsequent run is an incremental update adding only new records, updating changes and removing deleted items. These increments are usually small even for large ServiceNow instances so SnowMirror Backup proceeds quickly.
Simply define ServiceNow tables for backup – it is not necessary to back up all the tables available such as the system tables. Backup tables that are relevant. Specify a detailed filter query to restrict the amount of data for backup (e.g. backup open change requests only). SnowMirror Backup supports the ServiceNow encoded query notation so it is easy to copy-paste filter settings from ServiceNow into the backup setup. It is a good practice to limit the number of columns for data stored in CSV formats to reduce the space requirements. Each backup job has its own data retention policy to remove the backups automatically that are no longer needed.
ServiceNow data is vital to your organization, and as the single system of record it contains valuable business critical data that should be backed up daily, and it should be easy to restore it in case of data loss. ServiceNow does a great job to ensure that the data is secure and that the instances run with a high availability. The environments are backed up every day which covers critical errors or major data loss. However, the restore procedure takes several days and it recovers the instance as a whole, so there is no partial restoration.
All
MySQL, MariaDB, PostgreSQL
All
All
Silver 8 x 5
Silver 8 x 5
Gold 8 x 5
Platinum 24 x 7
30 days
3 years
3 years
3 years
All prices are monthly excluding VAT or other taxes. Standard contract duration is 36 months or longer. Minimal contract lenght is 12 months.
All
All
Silver 8 x 5
30 days
FREE
Full feature specifications
All prices are monthly excluding VAT or other taxes. The monthly price is valid for minimum contract duration of 36 months or longer. Minimal contract lenght is 12 months.
MySQL, MariaDB, PostgreSQL
N/A
N/A
2
Silver 8 x 5
3 years
$990/month
Full feature specifications
All prices are monthly excluding VAT or other taxes. The monthly price is valid for minimum contract duration of 36 months or longer. Minimal contract lenght is 12 months.
All
$990/month
2
Modul
Gold 8 x 5
3 years
Custom
Full feature specifications
All prices are monthly excluding VAT or other taxes. The monthly price is valid for minimum contract duration of 36 months or longer. Minimal contract lenght is 12 months.
All
$990/month
Yes/Custom
All
Platinum 24 x 7
3 years
Custom
Full feature specifications
All prices are monthly excluding VAT or other taxes. The monthly price is valid for minimum contract duration of 36 months or longer. Minimal contract lenght is 12 months.
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
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ables in your data center can have many benefits. These are the three most popular use cases:
Lorem ipsum dolor sit amet consectetur adipiscing elit odio, ac eu dui taciti pretium nibh fusce, potenti fringilla nullam vulputate ligula eleifend turpis. Ut vel dignissim pellentesque porttitor urna neque parturient molestie, hac luctus malesuada placerat lacus congue integer, habitasse per justo cras nibh rhoncus venenatis. Nibh fermentum cubilia tellus conubia erat habitasse dis, feugiat suspendisse nec vehicula iaculis purus sollicitudin velit, semper phasellus orci hac senectus magna. Condimentum libero facilisi scelerisque habitant mi sapien metus bibendum, auctor sagittis massa arcu ut fames lacus etiam, cras mus sollicitudin tempus dictum vehicula dui. Pretium odio rutrum conubia at ornare, facilisi aenean laoreet scelerisque sapien nec, molestie nulla nunc fusce. Vivamus mi diam habitant gravida eleifend magna iaculis vehicula, pretium magnis primis
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
Lorem ipsum dolor sit amet consectetur adipiscing elit odio, ac eu dui taciti pretium nibh fusce, potenti fringilla nullam vulputate ligula eleifend turpis. Ut vel dignissim pellentesque porttitor urna neque parturient molestie, hac luctus malesuada placerat lacus congue integer, habitasse per justo cras nibh rhoncus venenatis. Nibh fermentum cubilia tellus conubia erat habitasse dis, feugiat suspendisse nec vehicula iaculis purus sollicitudin velit, semper phasellus orci hac senectus magna. Condimentum libero facilisi scelerisque habitant mi sapien metus bibendum, auctor sagittis massa arcu ut fames lacus etiam, cras mus sollicitudin tempus dictum vehicula dui. Pretium odio rutrum conubia at ornare, facilisi aenean laoreet scelerisque sapien nec, molestie nulla nunc fusce. Vivamus mi diam habitant gravida eleifend magna iaculis vehicula, pretium magnis primis
