The SnowMirror server runs as a Java agent service in a customer’s local environment (Windows and Linux operating systems are supported). According to the replication jobs configured, it downloads data changes from a ServiceNow instance and updates the mirror database. No ServiceNow changes are needed; the mirror uses the out-of-the-box API available in every instance. The SnowMirror team guarantees that it will keep up with every new ServiceNow release. The only SnowMirror installation requirements are: A machine to install the agent, an existing database instance, and a ServiceNow user account with sufficient permissions.
SnowMirror Replica makes it easy to integrate ServiceNow data in reports on your own infrastructure. Connect your own reporting platforms and BI tools like Tableau, PowerBI, Cognos, Microsoft Reporting Services or SAP Business Objects to ServiceNow.
Store your ServiceNow data in on-premise databases like MySQL, MS SQL, PostgreSQL, or Oracle, in data lakes such as Snowflake, Redshift or Synapse, in cloud databases like Azure SQL or Amazon RDS for SQL Server. You can even store CSV data in Amazon S3 or Azure Storage
Leverage the mirror database to connect read-only integrations, integrate applications with a database on a local network, and improve integration architecture.
Ensure that your data complies correctly with local regulations. Store certain parts of the data in servers that you designate, keep data for the required amount of time, and maintain the data according to individual countries’ requirements.
Data is loaded from a ServiceNow instance and stored in a relational database such as Oracle or Microsoft SQL Server installed in a local environment, or in your own cloud using servers such as Amazon AWS or Microsoft Azure SQL Server, in cloud data lakes such as Snowflake or Redshift, or even in storage such as Microsoft Azure Storage or Amazon S3.
ServiceNow customers process millions of records every day. SnowMirror was designed by ServiceNow experts with a focus on performance, and it has specific features no other tool can match. On the ServiceNow side, the footprint is very low, SnowMirror has no or very low impact on the ServiceNow instance performance, and is much smaller than live reporting or any live integration directly to ServiceNow.
Of all ServiceNow customers, 7 out of 10 need to work with their ServiceNow data outside of the cloud. About 80% of SnowMirror customers use their mirror database for reporting and analysis, using popular tools like Tableau, PowerBI, SAP Business Intelligence, Cognos, and many more. The remaining 20% of SnowMirror customers use it to simplify their integration architecture, for machine learning, compliance, backups, or disaster recovery.
All
MySQL, MariaDB, PostgreSQL
All
All
N/A
Custom
Custom
N/A
Yes/Custom
All
2
2
All
Silver 8 x 5
Silver 8 x 5
Gold 8 x 5
Platinum 24 x 7
30 days
3 years
3 years
3 years
All prices are monthly excluding VAT or other taxes. Standard contract duration is 36 months or longer. Minimal contract lenght is 12 months.
All
All
Silver 8 x 5
30 days
All prices are monthly excluding VAT or other taxes. Standard contract duration is 36 months or longer. Minimal contract lenght is 12 months.
MySQL, MariaDB, PostgreSQL
N/A
N/A
2
Silver 8 x 5
3 years
All prices are monthly excluding VAT or other taxes. Standard contract duration is 36 months or longer. Minimal contract lenght is 12 months.
All
Custom
2
Gold 8 x 5
3 years
All prices are monthly excluding VAT or other taxes. Standard contract duration is 36 months or longer. Minimal contract lenght is 12 months.
All
Custom
Yes/Custom
All
Platinum 24 x 7
3 years
All prices are monthly excluding VAT or other taxes. Standard contract duration is 36 months or longer. Minimal contract lenght is 12 months.
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
Lorem ipsum dolor sit amet consectetur adipiscing elit odio, ac eu dui taciti pretium nibh fusce, potenti fringilla nullam vulputate ligula eleifend turpis. Ut vel dignissim pellentesque porttitor urna neque parturient molestie, hac luctus malesuada placerat lacus congue integer, habitasse per justo cras nibh rhoncus venenatis. Nibh fermentum cubilia tellus conubia erat habitasse dis, feugiat suspendisse nec vehicula iaculis purus sollicitudin velit, semper phasellus orci hac senectus magna. Condimentum libero facilisi scelerisque habitant mi sapien metus bibendum, auctor sagittis massa arcu ut fames lacus etiam, cras mus sollicitudin tempus dictum vehicula dui. Pretium odio rutrum conubia at ornare, facilisi aenean laoreet scelerisque sapien nec, molestie nulla nunc fusce. Vivamus mi diam habitant gravida eleifend magna iaculis vehicula, pretium magnis primis
ables in your data center can have many benefits. These are the three most popular use cases:
Lorem ipsum dolor sit amet consectetur adipiscing elit odio, ac eu dui taciti pretium nibh fusce, potenti fringilla nullam vulputate ligula eleifend turpis. Ut vel dignissim pellentesque porttitor urna neque parturient molestie, hac luctus malesuada placerat lacus congue integer, habitasse per justo cras nibh rhoncus venenatis. Nibh fermentum cubilia tellus conubia erat habitasse dis, feugiat suspendisse nec vehicula iaculis purus sollicitudin velit, semper phasellus orci hac senectus magna. Condimentum libero facilisi scelerisque habitant mi sapien metus bibendum, auctor sagittis massa arcu ut fames lacus etiam, cras mus sollicitudin tempus dictum vehicula dui. Pretium odio rutrum conubia at ornare, facilisi aenean laoreet scelerisque sapien nec, molestie nulla nunc fusce. Vivamus mi diam habitant gravida eleifend magna iaculis vehicula, pretium magnis primis
SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:
Lorem ipsum dolor sit amet consectetur adipiscing elit odio, ac eu dui taciti pretium nibh fusce, potenti fringilla nullam vulputate ligula eleifend turpis. Ut vel dignissim pellentesque porttitor urna neque parturient molestie, hac luctus malesuada placerat lacus congue integer, habitasse per justo cras nibh rhoncus venenatis. Nibh fermentum cubilia tellus conubia erat habitasse dis, feugiat suspendisse nec vehicula iaculis purus sollicitudin velit, semper phasellus orci hac senectus magna. Condimentum libero facilisi scelerisque habitant mi sapien metus bibendum, auctor sagittis massa arcu ut fames lacus etiam, cras mus sollicitudin tempus dictum vehicula dui. Pretium odio rutrum conubia at ornare, facilisi aenean laoreet scelerisque sapien nec, molestie nulla nunc fusce. Vivamus mi diam habitant gravida eleifend magna iaculis vehicula, pretium magnis primis
