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Build actionable ServiceNow reports & dashboards using SnowMirror Replica

Your ServiceNow instance contains a wealth of data that can power reports and dashboards built by business intelligence tools like PowerBI and Tableau. But getting the data you want out of ServiceNow can be difficult and cumbersome. This is why we created the new SnowMirror Replica tool as part of the new SnowMirror 6 release.

How does SnowMirror Replica works.
How does SnowMirror Replica works.

SnowMirror Replica makes it easy to integrate ServiceNow data in reports on your own infrastructure. SnowMirror Replica serves as the connection between your own reporting platforms and BI tools like Tableau, PowerBI, Cognos, Microsoft Reporting Services, or SAP Business Objects and ServiceNow.

Of all ServiceNow customers, 7 out of 10 need to work with their ServiceNow data outside of the ServiceNow cloud. About 80% of SnowMirror customers use their mirror database for reporting and analysis using BI tools. The remaining 20% of SnowMirror customers use it to simplify their integration architecture, for machine learning, compliance, backups, or disaster recovery.

SnowMirror Replica provides multiple options for storing and working with your ServiceNow data on your own infrastructure. It enables you to store your ServiceNow data in on-premise databases like MySQL, MS SQL, PostgreSQL, or Oracle, in cloud databases such as Azure SQL or Amazon RDS for SQL Server. You can even store CSV data in Amazon S3 or Azure Storage.

Once your ServiceNow data has been replicated to the storage of your choice, the mirror database can be leveraged to connect read-only integrations, integrate applications with a database on a local network, and improve integration architecture.

SnowMirror Replica also ensures that your data complies correctly with local regulations. You can store certain parts of the data in servers that you designate, keep data for the required amount of time, and maintain the data according to individual countries’ requirements.

SnowMirror Replica is part of a new set of focused solutions to support your company’s ServiceNow strategy and requirements. These include SnowMirror Archive, for saving ServiceNow storage costs and improving performance; SnowMirror Backup, for creating a copy of your mission-critical ServiceNow data for recovery and compliance; and SnowMirror Drive, for transparently moving ServiceNow attachments to your own infrastructure.

All SnowMirror releases are compatible with the latest ServiceNow releases, as well as backwards compatible with older versions.

You can try out SnowMirror Replica for 30 days free as part of the SnowMirror 6 download. The SnowMirror 6 trial version also includes SnowMirror Replica and Backup. SnowMirror Drive is available upon request; please contact us for more details.

 

 

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