It looks like ServiceNow consultants at GuideVision are big fans of the popular web tools like Slack and Zapier. Unfortunately, there was no native ServiceNow app among the list of Zapier integrations. So they created one! Read a full article on their blog on the ServiceNow Zapier Integration. If you are interested in using it then please send them an email to zapier@guidevision.co.uk.
Thank you for joining us at NowForum London. Our joint booth, SnowMirror together with GuideVision, had a great success. Many customers stopped by to say hello and to talk about their future plans. And our master distributor GuideVision was able to celebrate their promotion to the ServiceNow Gold Services Partner during the show. Congratulations!
It’s been a month since we started testing SnowMirror against the next ServiceNow release called Istanbul. The great news is that SnowMirror has no major issues with replicating Istanbul instances. It means that the SnowMirror 3.4 users are able to upgrade to Istanbul without any significant impact.
Latest news from ServiceNow indicates that Istanbul will be publicly available in early December 2016. The new SnowMirror 3.5 which will be fully compatible with Istanbul is planned for the end of November 2016. So even before the ServiceNow release, our customer base is able to be ready for Istanbul upgrades.
SnowMirror is part of the ServiceNow Technology Partner Program which allows us to be fully compliant with ServiceNow latest versions. SnowMirror Monitor is a certified ServiceNow application and it is available on the ServiceNow Store.
GuideVision, the SnowMirror master partner, is a proud sponsor of NowForum London on October 27th. Stop by at GuideVision booth and meet SnowMirror consultants in person to learn more about the benefits of replicating data from ServiceNow cloud into on-premise environments. Register for the event soon! See you in London.
SnowMirror Monitor, the native ServiceNow application, has just received the official ServiceNow certification for the ServiceNow Helsinki release. The application is available for download on the ServiceNow Store. The whole SnowMirror team is proud to achieve this important milestone. Thanks to the certification and TPP teams in ServiceNow. (more…)
Most of the SnowMirror users benefit from replicated ServiceNow database for reporting or business intelligence purposes. They connect their tools to a mirror database to work with the ServiceNow tables. However, to build a great report, dashboard or analysis you have to understand the ServiceNow data model very well. You have to know which tables to download to be able to construct your queries. ServiceNow contains hundreds of tables so where to learn more about its data model? Here are tips to get started. (more…)
Our user base contains several tens of large ServiceNow customers and there is one common need that is worth sharing. Often we are approached by the customers who want to make the most of their ServiceNow data by having full-time access to up-to-date and efficient reporting using their own local reporting tools. The big challenge is that accessing the cloud data directly using on-premise tools might not be efficient and flexible enough and it might put some unnecessary load on the production instance. (more…)
ServiceNow does a great job to ensure that the data is secure and that the instances run with a high availability. The environments are backed up every day which covers critical errors or major data loss. However, the restore procedure takes several days and it recovers the instance as a whole, so there is no partial restoration. Your data can never be completely safe from human errors, malicious insiders, or errors in automated scripts and integrations. Let’s look at how the new SnowMirror Backup feature helps you to back up and restore individual ServiceNow tables and how it makes the whole backup process more user-friendly. (more…)
Welcome to SnowMirror 3.3! Even before the official launch at Knowledge16, SnowMirror team is proud to announce a general availability of its ServiceNow replication tool being fully compatible with the upcoming Helsinki release. SnowMirror 3.3 introduces several new features as well. The most important one is the completely new backup tool enabling storing individual tables into XML or CSV files. Another new feature is the support of the ServiceNow archiving plug-in. If enabled the archived records are being removed from the mirror database and on top of that SnowMirror enables replicating the archive tables too. (more…)
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GuideVision, s.r.o.
Türkova 2319/5b
149 00
Prague 4
Czech Republic
