Frequently Asked Questions

What are the typical SnowMirror use cases?

SnowMirror creates a ServiceNow read-replica in your own database. Having selected ServiceNow tables in your data center can have many benefits. These are the three most popular use cases:

  1. Reporting and Business Intelligence – Connect your corporate reporting to the local mirror database without impacting your production ServiceNow environment.
  2. Simplifying Integrations – Read-only integrations do not need a live connection to ServiceNow. Connect your applications to a mirror database and simplify your integration architecture.
  3. Backup and Disaster Recovery – Backup data and documents to your data center and make SnowMirror part of your disaster recovery plans.
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