Stop by at booth #1728 to discuss SnowMirror features and benefits directly with SnowMirror consultants. We are attending the largest ServiceNow conference Knowledge16 held in Mandalay Bay, Las Vegas, Nevada from May 15 to May 20. Don’t forget to grab…

ServiceNow contains an optional Data Archiving plug-in which allows moving data that is no longer necessary for immediate day-to-day access from primary tables into a set of archive tables. SnowMirror supported these archiving processes only by using a differential delete strategy…

The new Consistency Check feature is very useful and very popular functionality in SnowMirror 3.2. It compares the number of records on the ServiceNow side with the number of rows in the mirror database after each replication run. If the…

The new release SnowMirror 3.2 brings several improvements and fixes as requested by our growing user base. The most important feature is the Consistency Check which compares the number of records on both sides and raises a warning if necessary….

The official ServiceNow documentation says: Reference fields store a Sys ID, for each referenced record in the database, but the Sys ID is not shown. The reference field shows the display value. And then some other bits and pieces on how…

ServiceNow announced general availability of their latest release Geneva today. SnowMirror is always keeping pace with ServiceNow releases and patches, so welcome SnowMirror 3.1, Geneva-compatible version which was released the same day as ServiceNow Geneva. This new version contains several…

On the surface time zones seem to be fairly straightforward to deal with, but as we’ve learned, there are a few pitfalls to look out for. In this short post, I will describe how ServiceNow works with dates and time…

SnowMirror team proudly announces the general availability of SnowMirror 3.0. We started developing SnowMirror 3 in cooperation with ServiceNow database experts several months ago. The cooperation resulted in a completely re-worked replication algorithm together with several new features improving SnowMirror…

EDIT: There is a completely new ServiceNow backup feature in SnowMirror 3.3. Read more about backing up individual ServiceNow tables. Backing up critical data has been a best practice for decades. Storage, backup solutions, and processes have evolved so much…

Creating database indexes in ServiceNow database used to be a bit more complicated because you had to raise a ticket in the HI instance. However starting with Fuji you can define the database indexes on your own. In this post,…