ServiceNow announced general availability of their latest release Geneva today. SnowMirror is always keeping pace with ServiceNow releases and patches, so welcome SnowMirror 3.1, Geneva-compatible version which was released the same day as ServiceNow Geneva. This new version contains several…

On the surface time zones seem to be fairly straightforward to deal with, but as we’ve learned, there are a few pitfalls to look out for. In this short post, I will describe how ServiceNow works with dates and time…

SnowMirror team proudly announces the general availability of SnowMirror 3.0. We started developing SnowMirror 3 in cooperation with ServiceNow database experts several months ago. The cooperation resulted in a completely re-worked replication algorithm together with several new features improving SnowMirror…

EDIT: There is a completely new ServiceNow backup feature in SnowMirror 3.3. Read more about backing up individual ServiceNow tables. Backing up critical data has been a best practice for decades. Storage, backup solutions, and processes have evolved so much…

Creating database indexes in ServiceNow database used to be a bit more complicated because you had to raise a ticket in the HI instance. However starting with Fuji you can define the database indexes on your own. In this post,…

Participate in the SnowMirror Beta Program and be among the first to test the latest features of SnowMirror against the latest ServiceNow releases. We started developing SnowMirror 3 in cooperation with ServiceNow database experts several months ago. The cooperation resulted in a…

In today’s video tutorial, we will be setting up a custom synchronization with all the advanced options explained, as well as setting multiple synchronizations at once. This video was published as a new episode of our Videocast series in which…

Data synchronization is simple with SnowMirror. In today’s video, we will show you how easy it is to setup automatic synchronizations, and how to customize them according to your needs. At the end of this videocast episode you can see how the incremental…

The first episode of the SnowMirror Videocast has been released today. It covers the basic SnowMirror installation and we’ll show you how easy it is to setup the application. You’ll get the general idea of what the user interface looks…

Paul Hicks, one of our SnowMirror clients, published an article in the ServiceNow Community in which he describes all the hurdles you have to deal with when using the original ServiceNow ODBC driver. These exact same hurdles led us to design SnowMirror several years ago. Here is…