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News and articles from our team

Understanding replication, part 1: E, T and L

06/22/2020

Data and databases have evolved tremendously in recent years, in many cases moving from on-premises solutions to the cloud, or to a combination of both. This is especially important when it comes to cloud-based solutions such as ServiceNow. Because the…

How to recover lost ServiceNow data

06/12/2020

A regular backup of your ServiceNow data is critical. In a previous post, we described why it is necessary to perform independent backups of individual tables using tools such as SnowMirror. Once you know that you have regular snapshots of…

Webinar: Connecting PowerBI to ServiceNow

06/10/2020

Thursday, June 25, 3:00 pm GMT | 11:00 am EDT Watch a Recording   Unfortunately, this webinar has ended, but you can still watch the recording by clicking the button “Watch a Recording”. Join us for a webinar demonstrating how…

How to connect ServiceNow to Tableau

05/31/2020

ServiceNow is a great cloud service. Although it offers some reporting capabilities, many ServiceNow customers have complicated requirements for reporting or business analytics. Either ServiceNow’s reporting is not sufficient for them, or their corporate standard is a different BI or…

Knowledge 2020 – Global Partner Ecosystem Summit Digital Event

05/27/2020

Our guest blogger is David M. Parsons, ServiceNow’s Senior Vice President of Global Alliances and Channel Ecosystems.  Knowledge 2020 Digital Experience (K20DE) has launched with excellent reviews and engagement from our partners and ServiceNow customers. The Global Partner Ecosystem Summit…

Common misconceptions about SnowMirror

04/24/2020

Common misconceptions about SnowMirror can be quickly put to rest and the true value of the smart replication tool can be fully put to use.

Because it works as an extension to products like ServiceNow or Salesforce, SnowMirror is sometimes misunderstood, but once potential users understand how useful it is and how much functionality it enables, it quickly becomes a must-have part of a company’s…

Using external dashboards with ServiceNow

04/11/2020

Using external dashboards with ServiceNow.

There are a lot of reasons why companies use ServiceNow – its ease of use, the fact that it’s a cloud application, its extensibility and its huge community are just some of the reasons. At the same time, business dashboards…

Webinar: SnowMirror Advanced Settings

04/07/2020

Thursday, April 23, 4:00 pm BST | 11:00 am EDT Watch a Recording   Unfortunately, this webinar has ended, but you can still watch the recording by clicking the button “Watch a Recording”. Join us for a webinar demonstrating SnowMirror…

ServiceNow’s Knowledge 2020 event is going digital in May 2020

04/02/2020

ServiceNow Knowledge 2020 inspires and energises leaders to unlock new ways of working In light of the ongoing Covid-19 pandemic, ServiceNow has made the wise decision of moving its annual Knowledge event into the digital space to protect its community…

Understanding replication, part 1: E, T and L

04/01/2020

Data and databases have evolved tremendously in recent years, in many cases moving from on-premises solutions to the cloud, or to a combination of both. This is especially important when it comes to cloud-based solutions such as ServiceNow. Because the…

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