Blog

How to connect Tableau

05/31/2020

ServiceNow is a great cloud service. Although it offers some reporting capabilities, many ServiceNow customers have complicated requirements for reporting or business analytics. Either ServiceNow’s reporting is not sufficient for them, or their corporate standard is a different BI or…

Knowledge 2020 – Global Partner Ecosystem Summit Digital Event

05/27/2020

Our guest blogger is David M. Parsons, ServiceNow’s Senior Vice President of Global Alliances and Channel Ecosystems.  Knowledge 2020 Digital Experience (K20DE) has launched with excellent reviews and engagement from our partners and ServiceNow customers. The Global Partner Ecosystem Summit…

Common misconceptions about SnowMirror

04/24/2020

Because it works as an extension to products like ServiceNow or Salesforce, SnowMirror is sometimes misunderstood, but once potential users understand how useful it is and how much functionality it enables, it quickly becomes a must-have part of a company’s…

Using external dashboards with ServiceNow

04/11/2020

There are a lot of reasons why companies use ServiceNow – its ease of use, the fact that it’s a cloud application, its extensibility and its huge community are just some of the reasons. At the same time, business dashboards…

Webinar: SnowMirror Advanced Settings

04/07/2020

Webinar invitation

Thursday, April 23, 4:00 pm BST | 11:00 am EDT Join us for a webinar demonstrating SnowMirror settings beyond basics. The topics will include delete strategies, schema updates and resolving data inconsistencies. The webinar is designed for existing SnowMirror users…

ServiceNow’s Knowledge 2020 event is going digital in May 2020

04/02/2020

ServiceNow Knowledge 2020 inspires and energises leaders to unlock new ways of working In light of the ongoing Covid-19 pandemic, ServiceNow has made the wise decision of moving its annual Knowledge event into the digital space to protect its community…

Understanding replication, part 1: E, T and L

04/01/2020

Data and databases have evolved tremendously in recent years, in many cases moving from on-premises solutions to the cloud, or to a combination of both. This is especially important when it comes to cloud-based solutions such as ServiceNow. Because the…

Identifying the opportunities hidden in ServiceNow data

03/27/2020

ServiceNow is an extremely effective platform not only for ITSM but for managing many aspects of a company’s operation. This has long been clear. But one of the areas that may go underutilized among ServiceNow users is the ability to…

SnowMirror and coronavirus: We’re here to help

03/26/2020

Dear customer, The developing situation around the coronavirus pandemic affects us all, and in light of recent events, we wanted to be proactive and give you an update on SnowMirror’s response. The good news is that there has been no…

SnowMirror 4.6 Released

03/13/2020

The SnowMirror team proudly announces the release of SnowMirror 4.6 which is fully compatible with the new ServiceNow Orlando release. The new features and improvements focus mainly on analyzing failed synchronizations and troubleshooting. These new features let our users see…

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