Blog

News and articles from our team

The ServiceNow CMDB Data Manager helps keep CIs orderly

01/14/2022

By Tomasz Kasprzak ServiceNow consultant, GuideVision As ServiceNow implementations mature, many companies’ configuration management databases, or CMDBs, collect large numbers of configuration items, with numerous items not as new or out of date completely. This can make data quality worse…

How to tackle operational complexity with automation and AI

12/22/2021

Using AI to automate routine business processes and prioritise business-critical issues There are myriad state-of-the-art solutions to the issues businesses face today, but although they are widely available, the covid-19 pandemic has reminded us how vulnerable the economy is. What…

ServiceNow’s latest strategic deals

12/17/2021

ServiceNow is growing at a very rapid rate across an increasing number of industries, and workflow automation and rationalised services are becoming more and more prevalent. Over two days, ServiceNow published two posts with regard to key services they offer…

Quick wins for better ServiceNow user engagement

12/03/2021

ServiceNow provides various state-of-the-art solutions to any number of business challenges. ServiceNow products are highly solution-focused as well as heavily customer-centric. There are several features available in the ServiceNow platform out-of-the-box which can be enabled and configured to increase user…

Using SnowMirror with Microsoft Azure

11/20/2021

Microsoft Azure is one of the most popular cloud services in the world, offering everything from virtual machines to SQL servers to managed disks. SnowMirror is a smart replication tool for ServiceNow and Salesforce. But what a lot of potential…

5 ServiceNow tips & tricks

11/19/2021

ServiceNow provides multiple business solutions widely used by organizations. Many users interact with the system according to the roles and privileges they have on it. Even though the simple user interface of ServiceNow is standard across all the user personas,…

ServiceNow shows impressive results in Q3 2021

11/11/2021

As the smart solution for ServiceNow data replication, SnowMirror is proud to play an active role in the Now Platform ecosystem. We’re especially encouraged by the strong financial results reported by ServiceNow for Q3 2021, which illustrate the platform’s immense…

Understanding what a ServiceNow workflow actually is

10/15/2021

Organizations have policies with multiple internal and external business processes. A business process is a definition of steps involving different people and tasks to be performed by people to deliver a service. Here are few examples of business processes: The…

What’s coming in ServiceNow Rome

10/01/2021

ServiceNow’s Rome release offers a number of innovations and improvements ranging from the Flow Designer to the Integration Hub. Rome will also include changes in Process Automation Designer and Playbooks, as well as improvements to security. Rome will also feature…

Why ServiceNow is the ultimate workflow automation tool on the market

07/23/2021

ServiceNow is emerging as the most powerful automation tool for solving enterprise problems. It provides digital solutions to automate & optimize the internal and external business processes. A platform that started as a simple ticketing tool is now a global…

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